Refund policy

Return & Refund Policy

At GLYZMO, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help.

We accept return requests within 7 days of delivery.

To be eligible for a return:

The following items are not eligible for return:

Used products
Products damaged due to misuse or improper handling
Items purchased during clearance sales, special promotions, or discounted offers

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide:

Claims submitted without an unboxing video may not be eligible for replacement or refund.

Once the returned product is received and inspected, we will notify you regarding the approval status of your refund.

If approved:

Refunds will be credited to the original payment method within 7 business days.
For replacement or exchange requests, the replacement product will be delivered within 7 business days, subject to product availability.

For Cash on Delivery (COD) orders, refunds will be processed through:

Customers may be required to provide valid bank account or UPI details for processing the refund.

If reverse pickup service is unavailable in your area, you may need to ship the product back to us.
Shipping charges are non-refundable unless the return is due to a defective, damaged, or incorrect product.